VoIP For Microsoft Teams: Why You Should Ditch The Landline And Take Calls Online 

Staff Taking Calls With VoIP For Microsoft Teams
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If your business is still paying for a landline phone service it’s time to make the switch and start using VoIP for Microsoft Teams. Already a powerful tool for business communication, Microsoft Teams features allow you to make and receive phone calls to any landline, mobile or internet user with Voice over Internet Protocol (VoIP).  
 
VoIP is a phone technology that allows you to make and receive phone calls using the internet instead of traditional phone lines, taking analog signals like landline and mobile calls and turning them into digital data.

With VoIP for Microsoft Teams you’ll also be able to make video calls around the world and set up meetings with clients no matter where you are, making the decision to switch a no-brainer for any modern business. Not to mention the improved call quality, lower costs and flexibility the Microsoft Teams service will provide for your business! 

Benefits Of A Microsoft Teams/VoIP Service

Teams also provides a number of other features that are designed to make your business operate with greater efficiency. While initially developed for internal business communications as part of the Microsoft 365 suite, Teams has now developed into complete communications platform with an expanding list of features.

Some of these useful tools include: 

  • Instant Messaging 
  • Video Meetings (including recording) 
  • File Sharing 
  • Appointment Scheduling 
  • Employee Surveys
  • Project Management 

These are just some of the features of Microsoft Teams platform that will compliment your VoIP system, all of which are available to Microsoft 365 Business users. Setting up Microsoft 365 for your business will allow for even further integrations with the Microsoft suite of applications, able to be integrated with popular programs like Outlook, Excel, Powerpoint and more. Instead of jumping across different applications, web browsers and devices you’ll have it all in one place, increasing efficiency with your business and making the lives of you and your staff easier.  

VoIP Call Centre

Microsoft Teams Features To Improve Business Efficiency

One of the first things your clients and customers will notice after this VoIP integration will be the call quality, coming through crystal clear over the internet. With traditional landline setups, call quality can be affected by a number of factors, such as line noise, distance and service interruptions. However, with VoIP calls, the audio is transmitted over the internet, which means that the quality of the call is largely dependent on the quality of the internet connection. As a result, users can expect to experience high-quality audio and minimal interruption during calls.  

Another major benefit of using Teams for VoIP calling is the cost savings that it can provide. Traditional telephone lines can be expensive to install and maintain, and businesses may also need to pay for long-distance calling charges. With Teams, there is no need for expensive telephone lines or long-distance charges, as all calls are made over the internet. This can result in significant cost savings for businesses, especially those with multiple locations or employees who frequently make long-distance calls. If you or your employees are constantly on the move then this great be a terrific option to help keep your team and your clients connected. 

In addition to cost savings and improved call quality, Teams also provides greater flexibility when it comes to making and receiving calls. With traditional landline phone setups, users are limited to making and receiving calls on a specific phone. However, with Teams, users can make and receive calls on any device that has an internet connection, including laptops, smartphones, and tablets. This allows employees to work from anywhere and still have access to the same calling capabilities as if they were in the office. All you need is the Microsoft Teams app on your device and you’re ready to make and receive calls! However, if you already have a VoIP setup or you’re looking to get one, getting a managed service provider in to integrate it with Teams should be a priority. While any device can use VoIP for teams, having a dedicated system for VoIP is important for a lot of businesses, with having it setup correct of equal importance.  

With your VoIP system ready to go, your clients and potential customers will be able to call you direct from their landline or mobile, straight to your existing number. No switching between systems or multiple contact points, you’ll be able to use Microsoft Teams to take all of your business phone calls and make calls from the same number your business uses today! 

Microsoft Teams Enabled Office

Setting Up Your Phone Service For Microsoft Teams

Overall, the integration of VoIP calling with Microsoft Teams provides a number of benefits for users, including improved call quality, lower costs, and greater flexibility. By leveraging the power of the internet, Teams enables businesses and organizations to communicate more effectively and efficiently, while also reducing costs. Once setup correctly you’ll be able to make and receive calls from the same business phone number you have today; the only thing that changes is the call quality and flexibility you’ll gain from using Microsoft Teams. 
 
If you’re ready to transition your business to a VoIP for Microsoft Teams setup then get in touch with Concord IT. As a proud Microsoft Partner, we can ensure your Microsoft 365, Teams and VoIP systems are setup correctly and help you gain the full benefit of these amazing set of services. Contact us today and let’s get a modern VoIP phone system up and running for your business. 

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